Ronnie05's Blog

Smartphone to replace Desktop Phones (North America) by 2011

Posted in Industry updates by Manas Ganguly on June 20, 2009

Enterprises in North America will be supporting more mobile phones than desktop phones by 2011, according to Gartner, Inc. Gartner analysts said that although most users will still also have a desktop phone, mobile phones will become more prevalent and replace desktop voice hardware to become the primary device.

“The adoption and standardization of corporate liable mobile phones in the enterprise has been driven by the use of smartphones, wireless e-mail and the integration of these phones into IP telephony systems, while improved in-building coverage and lower mobile service costs have also played a part.,” said Phil Redman, research vice president at Gartner.

Mr. Redman said that as spending on mobile communications services grows, and soon overtakes that of wired voice services, enterprises will need to plan how they manage usage, support and costs. Although mobile hardware costs are generally less than desktops, mobile services can still cost five times more than an enterprise-wired call and this could represent a huge shift in budget for enterprise communications services.

Advertisements
Tagged with: ,

One Response

Subscribe to comments with RSS.

  1. parkpost said, on August 17, 2009 at 11:28 am

    There are some intriguing IP telephony products and applications reaching the marketplace now. Interesting post.


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: